Question 1

What is the pricing for your services?

Accepted Answer

Our service pricing is customized based on your specific requirements. To receive detailed information about the pricing for our services, please fill out the contact form on our website and provide details about your company introduction, business needs and the support you are seeking.  We will review your request and get in touch with you within 1-2 business days to further discuss.

A percentage based commission is charged to seller and buyer 
 
We will provide our service after signing a commission agreement contract between our company and our 2 clients, the exporting and importing company.  After the agreement, we will send a sales commission invoice.
 
Upon request, we offer an hourly fee for both digital strategy and business management consultancy.

Question 2

Are there any fees to use your website?

Accepted Answer

No, there are no fees to use our website.

You can sign up and make a profile to browse information on our website for free, but there will be charges for using the customized B2B matching service and business and digital strategy consulting services.

Question 3

How does your service work?

Accepted Answer

Our main service is a B2B matching platform connects beauty businesses in South Korea and Bahrain for international trade.  It involves market research, specifying needs, tests and validation and matching partners based on required criteria, fostering an efficient matching service.

WISEMIX is located in Bahrain. In the future, we plan on expanding into other GCC countries.

Question 4

How does the K-beauty B2B matching process work?

Accepted Answer

We are here to help your bussiness grow based on your companys profile, preferences, compatibility, goals and business relevance.

1) Profiling: We review and discuss your contact form submission to understand your business needs and goals.
2)  1 to 1 Matching & Recommendation : We help to find potential partners based on criteria such as buyer's preferences, relevance, potential business synergy and country to link together the seller and buyer.
3) Facilitate Introductions: We arrange initial meetings or calls
4) Support: We help sustain these long-term partnerships and growth.

Question 5

How long will it take to receive a response after submitting a contact form?

Accepted Answer

Our goal is to respond within the same local business day. We may take up to 1-2 business days to respond to contact form submissions.

Question 6

What are your opening hours?

Accepted Answer

We are open from Sunday to Thursday from 07:00 - 15:00 and Friday 08:00 - 11:00. You can contact us (www.wisemix-wll.com/contact)by submitting a contact form, e-mail or by telephone. For urgent matters, it is best to e-mail or call by telephone.

Question 7

How can I update my account information?

Accepted Answer

Log in to your account and navigate to the to the account section by clicking on the drop down menu on the top right of your screen. You can then edit and save any changes to keep your information current.